Privacy Policy – PikaSMM

Effective Date: January 30, 2025

At PIKASMM, we respect your privacy and are committed to safeguarding your personal and business information. This Privacy Policy explains how we collect, use, and protect data for all users of our SMM panel platform, including resellers, agencies, and API clients.

1. Information We Collect

We collect and store data necessary to provide our services securely and efficiently. This may include:

• Personal Details: Name, email address, contact information, and billing data.
• Account Data: Login credentials, account activity, and service preferences.
• Technical Data: IP address, browser type, device information, and access logs.
• Order Information: Social media profile URLs and order history to process your purchases.
• API Data: Tokens, requests, and usage data for reseller integrations.

2. How We Use Your Information

We use collected information solely to provide and improve PikaSMM’s services. This includes:

• Fulfilling SMM service orders and processing payments.
• Providing access to reseller features and API integrations.
• Monitoring performance and enhancing user experience.
• Sending notifications about account updates, balance changes, or order statuses.
• Ensuring compliance with security and platform policies.

3. Data Protection & Security

We use advanced security technologies to protect your data from unauthorized access, loss, or misuse. Our measures include:

• Secure payment processing through trusted third-party gateways (we never store full card details).
• Data encryption using SSL/TLS protocols across all pages and transactions.
• Restricted data access only to authorized staff for service purposes.

4. Cookies & Tracking

Our website uses cookies to improve user experience and site functionality. Cookies help us:

• Keep users logged in and remember preferences.
• Analyze site traffic and improve services.
• Personalize content and offers.

You may disable cookies in your browser, but certain functions may not work properly.

5. Information Sharing

We do not sell, rent, or trade user information. Data may only be shared in limited cases:

• With trusted third-party partners (e.g., payment processors, API servers) to complete transactions.
• To comply with legal requirements or law enforcement requests.
• To prevent fraud, abuse, or violations of our Terms of Service.

6. Your Rights

Depending on your country or region, you may have the right to:

• Access and review your personal data.
• Request corrections to inaccurate or outdated information.
• Request data deletion where applicable.
• Withdraw consent to marketing or promotional communications.

To exercise these rights, contact us at support@pikasmm.com.

7. Data Retention

We retain user data only for as long as necessary to deliver services, fulfill legal obligations, or resolve disputes. When no longer needed, all personal information is securely deleted from our systems.

8. API & Reseller Privacy

Resellers using our SMM panel API must handle all client data responsibly. PikaSMM is not liable for data misuse or unauthorized sharing of information obtained via API integrations.

9. External Links

Our website may link to third-party platforms such as TikTok, YouTube, Instagram, or Facebook. PikaSMM is not responsible for the privacy practices of external sites. Please review their policies separately.

10. Children’s Data

PikaSMM services are intended for users aged 18 and older. We do not knowingly collect data from minors. If such data is discovered, it will be deleted immediately.

11. Changes to This Policy

PikaSMM may update this Privacy Policy from time to time. The latest version will always be published on /privacy-policy. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

For any privacy-related inquiries or requests, please contact us directly:

Email: support@pikasmm.com
Website: https://pikasmm.com

By using PikaSMM, you acknowledge that you have read, understood, and agreed to this Privacy Policy.