Terms of Service
Effective Date: January 30, 2025
By placing an order with PikaSMM ("Website", "We", "Us", "Our"), you automatically accept all the terms listed below, whether you read them or not. If you do not agree to these terms, please do not use our services.
General
- We reserve the right to change these Terms of Service without notice. You are expected to read all terms before placing an order to ensure you are up to date with any changes.
- You agree to use PikaSMM in a manner that complies with all agreements made with Instagram, Facebook, Twitter, YouTube, or other social media platforms on their individual Terms of Service pages.
- Our service rates are subject to change at any time without notice.
- PikaSMM does not guarantee a specific delivery time for any services. We provide estimated delivery times, but delays may occur.
- We strive to deliver exactly what is expected; however, we reserve the right to modify services if necessary to fulfill an order.
- Any malicious or abusive actions may result in account suspension. Suspended accounts may lose any remaining balance.
Disclaimer
- PikaSMM is not responsible for any damages you or your business may suffer as a result of using our services.
Liabilities
- PikaSMM is not liable for any account suspension, content deletion, or penalties imposed by social media platforms due to the use of our services.
Services
- PikaSMM is designed to promote your Instagram, Twitter, Facebook, or other social media accounts to enhance visibility.
- We DO NOT guarantee engagement from followers, likes, or views purchased.
- We DO NOT guarantee that followers will have profile pictures, bios, or uploaded posts, though we aim for quality service.
- Orders placed for private accounts will not be refunded. Ensure your account is public before ordering.
Payment & Refund Policy
- All payments are final. We do not offer refunds once an order is processed.
- Once payment is credited, we will not refund the money under any circumstances.
- If an order cannot be fulfilled, a refund will be credited to your PikaSMM account as balance.
- Chargebacks or disputes may lead to account suspension.
- Fraudulent activities, such as using stolen credit cards, will result in account termination.
- Do not place multiple orders for the same service on the same social media account simultaneously. We cannot guarantee accurate delivery in such cases, and refunds will not be issued.
Privacy Policy
This policy explains how we handle your personal information. We value your privacy and are committed to protecting your data.
1. Information We Collect
- We may collect the following personal data:
- Name, email address, payment details.
- Social media account information required for order fulfillment.
- Technical data such as IP address, browser type, and cookies.
2. How We Use Your Information
We use collected data to:
- Process orders and payments.
- Improve our services and customer support.
- Send promotional updates (optional and can be opted out of).
- Ensure compliance with our Terms of Service.
3. Data Protection & Security
- We implement strict security measures to protect your personal data.
- Payment transactions are securely processed through third-party gateways.
- Your data is safe with us. We do not sell, rent, or share your personal information with anyone.
4. Cookies & Tracking
- We use cookies to improve user experience and track website analytics. You may disable cookies through your browser settings.
5. Your Rights
You have the right to:
- Request access to your personal data.
- Request deletion of your personal data.
- Opt out of promotional communications.
6. Changes to Privacy Policy
We may update this policy from time to time. Continued use of our services constitutes acceptance of these changes.
Contact Information
For any inquiries regarding our Terms of Service or Privacy Policy, please contact us at support@pikasmm.com.