An SMM Panel (Social Media Marketing Panel) is a platform that allows users to
purchase social media services such as followers, likes, views, and comments for
different social networks. It’s used by individuals, influencers, agencies, and
resellers to grow social presence quickly and efficiently.
Is using an SMM panel safe?
SMM panels are safe when used responsibly and when you choose a trusted
provider. However, violating the terms of social networks can lead to temporary
restrictions, so always use services in moderation and avoid suspicious
activity.
Who can use an SMM panel?
Anyone looking to grow their social media presence, including individuals,
businesses, influencers, digital marketers, and agencies can use an SMM panel.
Why choose your SMM panel?
Our SMM panel is user-friendly, provides instant order processing, 24/7 support,
a wide range of services, competitive pricing, and secure payment methods. We
cater to both beginners and resellers.
After registering and logging in, simply select your desired service, enter the
required information (such as link or username), choose the quantity, and click
'Submit.' Your order will be processed instantly.
How can I check my order status?
You can check the status of all your orders in the ‘Orders’ or ‘Order History’
section of your dashboard. Statuses include: Pending, Processing, In Progress,
Completed, Partial, and Canceled.
What do order statuses mean?
Pending: Awaiting to be processed.
Processing/In Progress: Your order is being delivered.
Completed: Your order has been fulfilled.
Partial: Only part of your order was delivered; the rest was refunded.
Canceled: Your order could not be delivered; you have been refunded.
What should I do if my order is delayed?
Most orders are completed within the estimated time. If your order is delayed,
please check service speed, server status, or contact support for assistance.
What types of services are available?
Our panel offers services for TikTok, Instagram, YouTube, Twitter, Facebook,
Spotify, LinkedIn, Telegram, and more. You can buy followers, likes, views,
comments, shares, and other engagement types.
How do I know which service to choose?
Each service comes with a detailed description, speed, guarantees, and price.
Read the descriptions carefully to choose the service that fits your needs. If
unsure, contact our support.
PikaSMM is managed by CSO Network, known as AI Mastered. We have our own
statistics page where you can check each service's recent completion time for
better decision-making.
Can I order the same service multiple times?
No, as it will conflict in our server. Please wait until your first order for
the same link/service is completed before placing another order.
Drip-Feed allows you to split your order into several smaller orders delivered
over time. This creates natural-looking growth and reduces the risk of
restrictions.
What payment methods are accepted?
We accept credit/debit cards, PayPal, cryptocurrencies (such as Bitcoin, USDT),
and other local and global payment methods. All payments are secured with SSL
encryption.
Is there a minimum deposit amount?
Yes, the minimum deposit varies depending on the payment method. You can find
minimum and maximum deposit limits on the deposit page.
Refunds are automatically issued for failed, canceled, or partial
orders.
We don't allow withdrawal of balance once it has been added to
your user account.
How can I contact support?
Our support team is available 24/7. You can reach us through live chat, email,
or by submitting a ticket via your dashboard.
We have our own AI Support which instantly responds to your ticket and directly
sends your concern to the main server, allowing you to get instant
support.
We also have our own Messenger Platform where you can have a conversation with
all PikaSMM users.
How long does it take to receive a response from support?
We strive to respond to all inquiries within a few minutes to a few hours,
depending on the complexity of your issue.
Our AI Support can provide instant responses for many common requests.
What should I do if I encounter an issue with my order?
Contact support with your order ID and details of the issue. We’ll investigate
and resolve your concern as quickly as possible.
Our AI-powered system ensures your concern is sent directly to the main server
for faster resolution.
Do you offer API for resellers?
Yes, we offer a comprehensive API for resellers, enabling you to automate
orders, check balances, and manage services directly from your own platform.
Where can I find API documentation?
API documentation is available in your dashboard under the ‘API’ section. It
includes instructions, code examples, and a list of supported methods.
Log in to your account, navigate to the ACCOUNT section, and generate your
unique API key. Keep it safe and never share it with anyone.
A Child Panel is a fully branded SMM panel that you can run under your own
domain. It is directly connected to our main panel’s API, allowing you to resell
our services as your own business.
How do I purchase a Child Panel?
You can order a Child Panel from your dashboard. After payment, your Child Panel
will be set up and ready to use within a few hours.
What are the benefits of having a Child Panel?
You get your own branded panel, full automation, instant access to our services
and pricing, and the ability to build your own reseller business with no
technical skills required.
Do you offer free domain name?
No, but you can buy a cheap domain name from our partner csohost.com.
Do you offer an affiliate program?
Yes! Our affiliate program allows you to earn commissions by referring new users
to our panel. Simply share your unique referral link.
How do I earn affiliate commissions?
When someone signs up using your referral link and makes a deposit, you earn a
percentage of their spending as commission. The more referrals you bring, the
more you earn.
How are affiliate payouts made?
Commissions are automatically credited to your user balance. You can use this
balance for orders.
Note: We don't offer money withdrawal from the affiliate balance; commissions
can only be used for purchasing services on the panel.
Are your services guaranteed?
Many services come with refill and replacement guarantees. Please read service
descriptions for guarantee details before placing your order.
Can I request a custom service?
If you require a service not listed on our panel, please contact support. We’re
always open to adding new services upon request.
Can I use the panel on mobile?
Yes, our panel is fully responsive and can be accessed from any device,
including smartphones and tablets.